Cancellation Policy for Public Tours
Reservations within 24 hours of scheduled tour time can only be made by calling 888-554-8687.
A full refund will be made for cancellations received by Customized Tours more than 7 days prior to tour departure.
Less than 7 days but more than 24 hours prior to tour departure a $10 per person cancellation fee will be assessed.
Reservation cancellations within 24 hours of scheduled tour departure are non-refundable.
Name, departure date and time changes are considered a reservation cancellation and are subject to this cancellation policy.
PO Box 98677,